Elements and Performance Criteria
- Plan investigation
- Identify, document and communicate objectives and desired outcomes of the investigation to investigation team.
- Review relevant legislation and consult stakeholders to ensure sound preparation for the investigation.
- Identify and authorise resource requirements after considering other organisational needs.
- Establish communications strategy in consultation with team.
- Put in place continuous review mechanisms to monitor the progress of the investigation.
- Use investigation management system to develop investigation plan, allocate resources and provide for systematic recording of investigation decisions.
- Prepare for investigation
- Develop an evidence matrix and update as required.
- Make assessment of possible avenues of enquiry.
- Determine elements and/or proofs of the offence and identify witnesses.
- Conduct consultation with other organisations when investigation impacts on their organisation.
- Assess potential for action and liaise with appropriate authorities to determine when action should begin and what is involved.
- Lead and support investigation team
- Allocate personnel to the investigation based upon their skills, knowledge and abilities in relation to the requirements of the investigation.
- Locate specialist resources internally and externally to facilitate successful outcome.
- Organise administrative support from commencement of investigation.
- Provide ongoing advice and support to the team in accordance with the requirements of the investigation.
- Revise investigation plan as required in response to contingencies in consultation with investigative team, and incorporate suggestions where practicable.
- Monitor progress of investigation
- Monitor investigation against the requirements of the continuously updated investigation plan.
- Monitor evidence collection and handling of witnesses and/or alleged offenders to ensure conduct is in accordance with rules of evidence and procedural fairness considerations.
- Consult team members regularly on progress of the investigation in both informal situations and scheduled reviews.
- Discuss obstacles encountered during the investigation and find solutions.
- Monitor key tasks, deadlines and timelines, anticipate risks and authorise extra resources and/or external expertise as required.
- Monitor requirement for specialists to ensure their cost-effective use.
- Finalise and report on investigation
- Supervise final stage of investigation to ensure conclusion in court or other body if appropriate.
- Finalise investigation within (revised) budget and record time restrictions and results.
- Initiate administrative actions where appropriate.
- Provide witnesses, alleged offenders and other persons and/or organisations affected by the investigation with sufficient information about the outcome.
- Plan follow-up actions to progress to next stage if planned outcome is not achieved, or to take no further action.
- Make reports to management on outcomes relevant to future compliance activities particularly on how the investigation management system and organisational procedures assisted or impeded investigation.
- Conduct debriefing
- Review activities against objectives and outcomes of the investigation.
- Highlight strengths and weaknesses in investigation process for future investigations.
- Note precedents and problems for future investigations.
- Acknowledge achievements through formal and informal means.
- Prepare debriefing report.
- Plan investigation
- Identify, document and communicate objectives and desired outcomes of the investigation to investigation team.
- Review relevant legislation and consult stakeholders to ensure sound preparation for the investigation.
- Identify and authorise resource requirements after considering other organisational needs.
- Establish communications strategy in consultation with team.
- Put in place continuous review mechanisms to monitor the progress of the investigation.
- Use investigation management system to develop investigation plan, allocate resources and provide for systematic recording of investigation decisions.
- Prepare for investigation
- Develop an evidence matrix and update as required.
- Make assessment of possible avenues of enquiry.
- Determine elements and/or proofs of the offence and identify witnesses.
- Conduct consultation with other organisations when investigation impacts on their organisation.
- Assess potential for action and liaise with appropriate authorities to determine when action should begin and what is involved.
- Lead and support investigation team
- Allocate personnel to the investigation based upon their skills, knowledge and abilities in relation to the requirements of the investigation.
- Locate specialist resources internally and externally to facilitate successful outcome.
- Organise administrative support from commencement of investigation.
- Provide ongoing advice and support to the team in accordance with the requirements of the investigation.
- Revise investigation plan as required in response to contingencies in consultation with investigative team, and incorporate suggestions where practicable.
- Monitor progress of investigation
- Monitor investigation against the requirements of the continuously updated investigation plan.
- Monitor evidence collection and handling of witnesses and/or alleged offenders to ensure conduct is in accordance with rules of evidence and procedural fairness considerations.
- Consult team members regularly on progress of the investigation in both informal situations and scheduled reviews.
- Discuss obstacles encountered during the investigation and find solutions.
- Monitor key tasks, deadlines and timelines, anticipate risks and authorise extra resources and/or external expertise as required.
- Monitor requirement for specialists to ensure their cost-effective use.
- Finalise and report on investigation
- Supervise final stage of investigation to ensure conclusion in court or other body if appropriate.
- Finalise investigation within (revised) budget and record time restrictions and results.
- Initiate administrative actions where appropriate.
- Provide witnesses, alleged offenders and other persons and/or organisations affected by the investigation with sufficient information about the outcome.
- Plan follow-up actions to progress to next stage if planned outcome is not achieved, or to take no further action.
- Make reports to management on outcomes relevant to future compliance activities particularly on how the investigation management system and organisational procedures assisted or impeded investigation.
- Conduct debriefing